November 2016, the company announced the recall of 2.8 million washing machines that range across 34 of the company’s models. The essential details of the recall can be found on the Consumer Product Safety Commission’s recall notice. However over the weekend another Samsung washer exploded, this time in Irving, Texas.
The explosions reportedly stem from unbalanced drums, which can separate from the washing machine with enough internal force to cause other parts of the machine to detach — and in some cases launch with ample force to cause serious injury.
Samsung strongly encourages any customer who has experienced an issue with a Samsung product or authorized service visit to immediately contact us at 1-866-264-5636 or at samsung.com/us/tlw.”
It’s not an uncommon problem for the industry. In November 2017, a Whirlpool Duet washer owned by a family in Freeport, Minnesota, exploded, firing off ball bearings with the force of bomb shrapnel. The blast knocked a woman unconscious and left her with a concussion.