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Posts tagged ‘Internet of things’

Travel Trends


Travel companies have added various technologies at every stage of their journey to improve operational efficiencies and meet customers’ expectations, according to data and analytics company GlobalData. Chatbots, offshoots of AI, are especially prevalent in customer service, programmed to resolve simple issues that previously required the mitigation of a real-time agent.

For example, Chan Brothers Travel’s implementation of a Webchat system on its website has helped to relieve the load on its hotlines and is capable of holding up to 65 per cent of the conversation with customers before requiring human intervention. New Zealand’s Oscar chatbot has reportedly enabled the airline to answer 75 per cent of questions in Australasia, freeing up its customer service agents to focus more on handling complex queries.

Internet of things
The Internet of Things (IoT) is the network of physical devices connected by electronics in conversation, and the travel industry has emerged as the frontrunner in IoT spending.

Airlines are using IoT to impove all aspects of the passenger experience, from baggage handling to safety monitoring and checking the efficiency of the planes themselves.

Augmented and Virtual reality
Virtual reality (VR) and augmented reality (AR) technologies go well with the travel and tourism sector.

VR, which makes users feel as though they are physically present in a digitally created environment, has seen progressive adoption in the travel and tourism industry, with VR headsets becoming a mainstream consumer product in recent years.

VR applications in the travel industry are numerous. Travel companies such as Thomas Cook, Flight Centre and Virgin Holidays are already experimenting with VR in-store to give potential customers tours of the destinations they’re selling.

Shangri-La Hotels was an early adopter of VR in its marketing efforts, rolling out in 2015 Samsung Gear VR headsets across all its global sales offices and produced 360-degree VR tours for its properties worldwide.

Immersive VR experiences are now touted in Asia’s theme parks,

These technologies, while unlikely to replace tourism completely, have potential to improve and inspire travel experiences. Pokemon Go, an AR game promoted by Niantic to get people moving, was used by many tourism authorities to promote their destinations at the height of its popularity.




The Internet of Things & The Marriot Hotel


Marriott International  has partnered with Samsung Electronics Co. Ltd. and Legrand to build a pair of connected “internet of things” hotel rooms in the basement of Marriott’s Bethesda headquarters. The IoT Guestroom Lab, part of Marriott’s 10,000-square-foot Innovation Lab, was designed to explore everything from intuitive lighting to voice-activated room controls to virtual assistants.

The team will analyze feedback to the internet of things rooms over the next three months before taking both down. You can expect to see elements of the technology in hotel rooms in the next five years.

A hotel guest extending a laptop screen to the room’s TV, a desk light with adaptive brightness or a shower that can be turned on by voice. Marriott envisions a customer being able to order a wake-up call via a virtual assistant or to launch a yoga routine on a full-length, digital mirror. 

The room, would be largely controlled by apps and systems that remember a visitor’s preferences and past behaviors. It is powered by three linked networks and could power down automatically when the customer leaves.

Internet of Things & Insurance


Health is an area where Internet of Things devices are already being used to lower insurance premiums for those who agree to wear the devices and to share data with insurance companies.  wearables like FitBit have been tied to several insurance premiums.

 Other areas of consumer related lifestyle data include the use of vehicle telematics devices (devices that enhance navigation, safety and communication features). Those who agree to have these devices integrated with their vehicles can see lower car insurance costs.
Networked smoke detectors for informal settlements, in the townships of South Africa have been developed by the company Lumkani. Lumkani is described as “the world’s first networked heat-detector designed specifically for a slum environment.
Lumkani devices are networked to each other using radio frequency. When a fire is detected, the alarm sounds in all homes within a 40 meter radius. A variable sound is used signal to users when a fire is in a separate dwelling.

Radio-frequency identification (RFID) chips are tracking livestock for insurance, such as the IFFCO-Tokio system. IFFCO-Tokio is piloting a cattle insurance project targeting more than 25,000 poor farmers and their families in the Indian states of Gujarat, Punjab, Maharashtra, Rajasthan and Orissa.

United States Postal Service & Smart Cites


It has be said that the U.S. Postal Service (USPS) could be as the eyes, ears and sensor network for the smart city.

According to a panel at the Smart Cities Summit in Boston, the future of the USPS may revolve around big data, Internet of things and smart cities.

Here is the  How:

  • Trucks and assets drive through cities everyday.
  • These assets could monitor conditions and the environment for things like potholes, potential for blight and infrastructure conditions.
  • Data could be delivered back to cities to enhance services.
  • This data enablement could be a new revenue stream assuming that the Postal Service would be allowed to expand into new services. Regulations prevent the Postal Service from entering non-postal businesses.
  • Jessica Raines, public policy analyst at the USPS’ inspector general office, who recently published research on the partnering possibilities for the USPS and smart cities says “There is a lot of potential in smart cities for the USPS,” said Raines. “Think of how many assets, infrastructure and people we have.”
  • nyc-smart-equitable-city-final

Shodan -A Search Engine For Internet Of Things



To look up security cameras (or Wi-Fi baby monitors or smart TVs or routers), all hackers have to do is go to Shodan.  IoT devices are connected to the internet, and as a result each has an IP address, a string of numbers that identifies the device and serves as its specific address on the net. IP addresses are public information, which anyone can index on a search engine, not just Shodan, Google or Bing. The creators of Shodan and similar search tools say their goal is to help good-guy researchers.  Security experts say the good guys need to be able to see as much as the bad guys can in order to be effective.

Panasonic’s Invisible Television

When Turned on, it’s just like a normal TV. Turn it off, it’s as transparent as glass, meaning you can see the wall or shelving behind.

More Here

Internet of Things Trends


Furniture companies, n particular are using AR apps. AR apps that act like a personalized catalog. Instead of having to visualize how a piece of furniture will look in their home, users can scan their room with their camera and virtually place the furniture in 3D.

Google just announced it would launch a voice-activated home device integrated with Google search capabilities. This would be similar to Amazon Echo, a device that sits in your home and acts as, really, a personal assistant. The Amazon device is powered by Alexa — when you speak to her, she’ll do things like turn on lights, play music and set up your Wi-Fi network.

More and more AR, VR, 3D printing and IoT will enter our homes — and stay. The devices will alter and improve the way we interact with and customize our homes, until we won’t be able to remember a time before we weren’t able to 3D print a new bathroom tub.

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