911 Calls & Facetime

The Douglas County Georgia Emergency 911 Center is the latest department using technology that’s like FaceTime for 911 dispatchers, and the company behind it says the lifesaving tool is long overdue.
Seconds count in any emergency and one of the hardest parts of the job for dispatchers is pinpointing a caller’s exact location for first responders.
The technology helps 911 dispatchers immediately locate where an emergency is unfolding, but that’s not all.


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